Responsibilities:
- Expertise in camera; how to install camera, trouble shooting and following directions.
- Reviews pending case with Help Desk and fixes it.
- Updates case to supervisor.
- Escalate all cases if cannot be fixed based on SLA (Service Level Management).
- Report daily, monthly and yearly to your manager.
- Manage all tools.
- Monitor sufficient materials for each project.
- Monitor project timeline.
- Other tasks assigned by management.
Requirement:
- Finished Bac II or studying Bachelor Degree in electronic or IT field.
- Good in English language is an advance.
- Proactive and self-controlled work ethic; team-work.
- Good organizational and excellent time management skills.
Working Hour: 8:00am-5:00pm
Working Date: Mon-Sat (half day)
Salary Range: 90$-180$
Allowance: Have
Commission: Have
Public Holiday: 70%
Annual Leave: 18day per year
Bonus: Have trip or other depend on company